Our ‘Lightning’ service. The Original 24 Hour Printed T-shirt GUARANTEE
Custom Printed T-shirts in 24 Hours or they’re Absolutely Free!
Our 24 Hour Guarantee Terms & Conditions
1/ Our 24 Hour service is not our default service. Each 24 Hour Guaranteed order is taken on a case by case basis based on production capacity at the time. If it can be done, we will do our best to do it for you. In most cases when we take on a guaranteed order, it is completed well within the guaranteed 24 hours. If you require our 24 Hour Guaranteed service, so we can give your order the priority it deserves and we can quote you accurately, we must be informed of your need of our 24 hour service when you first request a quote.
2/ The 24 Hour Clock applies to Monday to Friday only, does not include weekends and begins after the following has occurred:
a/ Receiving approval of finished print ready art. (Print ready art is a finished Illustrator file or a 300 dpi+, same size PDF or Photoshop file.)
b/ Receiving full payment for the order.
c/ We will send you a proof for approval. If you do not respond to the proof within 1 hour of us sending it our 24 hour guarantee is cancelled.
3/ Cut Off Times
a/ Cut off time for ‘Lightning’ Guaranteed 24 Hour Orders is 3pm
b/ Cut off times for ‘Miracle’ Same Day service is 10am for a 4-5pm pick up
4/ The Lightning & Miracle Guarantee covers t-shirt orders printed with standard front & back placement prints only.
5/ Maximum order covered by our 24 Hour Guarantee is 100 pcs Digitally printed, 500 pcs for screen printed garments and 100 pcs for embroidered garments with one decoration. We may be able to do more. If required please ask and we’ll do our best.
6/ Maximum screen print colours covered by our 24 Hour Guarantee is 4 colours including the flash underbase. We can print up to 8 colours for standard production time orders.
7/ Maximum embroidery stitch count covered by our 24 Hour Guarantee is 8,000 stitches which covers most logos.
8/ Guarantee is limited only to ‘in stock’ t-shirts, hoodies, polo shirts and caps only.
9/ Our Guarantee is to have the finished garments ‘Ready at our dock for Dispatch or Pick Up’ within 24 Hours. Our 24 Hour Guarantee does not include time in transit from our loading dock to you.
10/ 24 Hour T-shirts reserves the right to decline a 24 Hour Guaranteed order in cases of fully booked production capacity.
11/ These Terms & Conditions are subject to change without notice.
